OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

See More About

Address

  • Pollens Tiles UK Ltd. Registered office: Unit 11 Lower Quarry Road, Calder Trading Estate, Bradley, Huddersfield HD5 0RX, United Kingdom. Registered in GB. Company Registration Number 15648949. VAT no. 474573461
  • 07823595948
  • 07848 042033
  • [email protected]
INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    INFORMATION QUESTIONS

    FREQUENTLY ASKED QUESTIONS

    Will I receive the same product that I see in the picture?

    Yes, the tiles you receive will match the images on our website. However, slight variations in color or pattern may occur due to natural materials or screen settings.

    Where can I view my sales receipt?

    Your sales receipt will be emailed to you after purchase. You can also view it in your account under "Order History."

    How can I return an item?

    To return an item, please contact our customer service within 14 days of receiving your order. We’ll provide instructions for returning your tiles.

    Will you restock items indicated as “out of stock?”

    Yes, we aim to restock popular items. You can sign up for notifications on the product page to be alerted when it’s back in stock.

    Where can I ship my order?

    We offer shipping across the UK. For international shipping options, please contact our customer service team.

    Can I track my order?

    Yes, once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.